“Most people do not listen with the intent to understand; they listen with the intent to reply.” —Stephen R. Covey.
Covey was the author of 7 Habits of Highly Effective People, which was first published in 1989.
But these words are probably even more true in today’s world of Social Media and Influencers than perhaps any other time in history.
This is not simply a factor of our shortening attention spans either.
Next time you’re listening to someone…just focus on their message, not your potential reply.
#attention #listeningskills #understand #payattention