You should value your customer’s time as much as they do their own.
How much time and effort to your customer put in to come to your business to buy your product or service?
Too often, we think only of the monetary investment our customers make in our business.
Maybe I had to take some time off work? Maybe I need to arrange a babysitter? Or I may have had to schedule a number of other little jobs for the day around a visit to your business.
View your customer service through that lens and you might just find the level and quality of your service improves dramatically.
#customerservice #time #customerfocus